Privacy Policy

1. Introduction

EvalGuard ("we", "our", "us") operates the EvalGuard platform, an AI evaluation and security service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and authentication credentials when you create an account.
• Usage Data: Pages visited, features used, eval runs, API calls, and interactions with the platform.
• Technical Data: Browser type, IP address, device information, and error logs.
• Payment Information: Billing details processed securely through Razorpay. We do not store full credit card numbers.
• Content Data: Prompts, evaluation datasets, agent traces, and other content you upload or generate on the platform.

3. How We Use Your Information

• Provide, maintain, and improve the EvalGuard platform
• Process transactions and manage your subscription
• Send transactional emails (account verification, billing receipts, security alerts)
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Supabase for authentication and database services, which provides encryption at rest and in transit. All API communications use TLS 1.2 or higher. We implement access controls, audit logging, and regular security reviews to protect your information.

5. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — Authentication, database, and storage infrastructure
• Razorpay — Payment processing and subscription management
• Sentry — Error tracking and performance monitoring
• Resend — Transactional email delivery

Each third-party provider operates under their own privacy policy and is contractually obligated to protect your data.

6. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the platform is used. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent certain features from functioning correctly.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data and account
• Portability: Request an export of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes

To exercise any of these rights, contact us at privacy@evalguard.com.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@evalguard.com.